Factors to Consider while Choosing Home-Care Services

Whether you are in need for a home-care service for yourself or for a loved one in the family, it is very important that you make the right choice.

There are various medical organizations and hospitals that offer quality home-care services. While there are options available today to pick and chose, it can become equally confusing when you have to finally select the best home healthcare provider.

To make your search easy, we have listed down the essential criteria that must be taken into count when choosing a home-care service provider. It is advisable to have a thorough look on them:

Do some research

Before you start looking for a home-care service provider, you should first consider doing some thorough research. Study the different care providers online and understand their basic structure. This will help you know if the provider can meet your needs and requirements. You can even seek help from your friends and references to know about the renowned care providers

Seek feedback

If you have listed down a few names, the next step calls for filtering the list. You should consider seeking feedback from people who have tried the services of the home care service providers, as chosen by you. You can even check the online reviews and ratings, this helps in knowing their expertise and public perception.

Assess the credibility

As you move through the process of finalizing the home health-care service provider, you should consider assessing their credibility. Credibility happens to be one of the most crucial factors to consider when choosing a home care provider. This ensures that you avail quality home care services. For making sure that you take the right decision for your loved ones, you must look for home healthcare providers who are reliable and dependable. You should even ensure that all the caregivers like nurse, attendants, or even doctors for that matter have the required experience and certifications.


Availing healthcare services is financially taxing and when it comes to long-term care at home, you may find yourself looking for the affordability. The cost-effectiveness of home-care service provider also is an important factor that helps you in making the right choice. While you just can’t compromise with the quality of healthcare, you can always see if the care provider is offering you the value for money. Higher price can never be the guarantee of excellent service and the same thing is applicable to your healthcare service provider. When looking for the cost-effectiveness, you should evaluate the services offered and assess the quality to see if you are committing for the right investment.

Check on the support system

Once you hire the professional home care service provider, you should understand that you will have to be in constant touch with your care providers so that you can inform them about any emergencies or any change with regard to patient’s schedule. You should check if your care provider has adequate set-up that allows you to be in touch with them round the clock. Moreover, the support system must be efficient to communicate with.

The care approach

Last but definitely not the least; you need to check the care approach as followed by the care provider. Every patient is different and so are the medical needs. There can’t be a standard care approach, common to every patient. The care providers must be well-skilled with customer-centric care approach. Their approach should be tailored around the needs of the customer. The patient must not just be made to feel comfortable but he or she should also be made to put their confidence in the care provider. A good home care service provider would focus on building an amicable rapport with the patient which will help in designing the perfect care module.

Along with the aforementioned points, you should even focus at asking certain questions to your care provider. This includes asking about:

  • The years of experience in the industry
  • Range of care services provided
  • Outline of the rights and responsibilities of the care providers and the patients
  • Provision for customized care approach
  • The selection and training of caregivers
  • Involvement of family in planning the care plan
  • Quality of the care approach
  • The person who can help with all general queries regarding the caregivers and the care approach
Choosing the best from the lot can really be a daunting task; however, to ensure that you loved one is in safe hands, you should make it a point to focus on each and every criteria as mentioned above.

You can rely on word of mouth and online reviews, but before taking the final call, you must do a thorough reference check and assess the care management team, so that everything goes smoothly.

Shalby Homecare, one of the leading home care service providers in the country, is an extended arm of Shalby multi-speciality hospitals, celebrating Silver Jubilee, this year. We ensure that the patients are given high-end medical care in the comfort of their homes with absolutely no compromise on the quality. For us, patient’s comfort and health are the priorities and all our services revolve around this cherished motto.